Required Question(s) Thank you for viewing the PPCP webinar. Here are some sample questions: 1. Asking this question allows some audience members to bring up an issue that the tech team can try to fix it … How would you improve the pre-training phase? Why offer a survey? Asking questions about the speakers will help you determine who to feature on future webinars. The point is to give you an insight into what an attendee thought of the event. This is an important question style to use if you’re looking for highly specific feedback. Great work! Are there any topics you’d like us to cover in future events? Attendee feedback lets you know if what you’re doing is working, and how you can improve. re-allocating their events budgets into digital channels, “How satisfied were you with the webinar content?”, “How likely are you to attend a future webinar?”, “How likely are you to recommend our webinars to others?”, Next to “Post Attendee URL,” click “Edit.”. 90% of individuals who attend a Knotch webinar say they find it helpful. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. You can also ask respondents what their favorite aspect of the webinar was, what ideas they have for future webinars, what was the most interesting thing they learned, or what would influence their decision on whether or not to attend the next webinar. Here’s a robust, post-webinar survey used by one of our clients that serves as a great template for follow-up. What to ask varies depending on the topic of your webinar and your audience.Â. Real Estate Forms. 7. Therefore, be sure to thank them once the survey is complete.Â. Ask follow up questions about the most important aspects of the event, like the keynote speaker. It’s time to get feedback and insights from your webinar attendees. Therefore, we recommend asking your post webinar survey questions when the attendee leaves the webinar, or at the latest, two hours after the webinar ends. Typeform (free version up to 100 responses per month), Surveymonkey (free version – up to 100 responses per survey) and they have a. For example, if you’re trying to attract marketers to your webinar, you can ask your webinar attendees whether or not they work in marketing. Post webinar surveys are an essential step in your webinar funnel and you shouldn’t for them. So, it’s best to keep your survey between one and ten questions if possible. How they rate the technical side of the webinar – they can let you know about issues you were unaware of during your webinar, e.g. What types of questions should you include in your webinar survey? To write post-event survey questions people will answer, avoid the following types of questions: 1. To get valuable feedback from your post webinar survey questions, you need to be asking the right questions. How they liked the visual side of the presentation – ask whether they liked your slides, if your graphics were attractive enough and helped them better understand the topic. The information you gather is invaluable for future events. Here are the steps you need to take to set up a post attendee URL for all of your webinars: To set a custom URL for an individual webinar, do the following: With both of these options, your post webinar survey will automatically open in a new tab or window for attendees at the end of the webinar. There are a number of possible ways to have respondents answer questions. We'll assume you're ok with this, but you can opt-out if you wish. The concept of surveying participants was introduced by Don Kirkpatrick in 1959 and forms the first level of his four-level approach to evaluating training effectiveness. It’s important to have one or two questions that address the performance of the webinar hosts and speakers, as many people decide whether or not to attend a webinar based on who is presenting. It’s better to be specific than general. You need to write your questions based on the exact information you’re looking to get. Tech issues can occur during your webinars and they could ruin an audience member’s experience of your webinar. To do so, ask different styles of questions that speak to different aspects of the webinar. He can be contacted at matt.speiser@knotch.com. 2. 2. As a best practice, we ask at least one question to our attendees during our webinars. People are pressed for time, which is why brief surveys tend to have higher response rates. You can then embed the post-webinar survey URL in a button at the bottom of the email. What the webinar too short, too long or the right length? When asking multiple choice questions, there are a few best practices to keep in mind. What time of the day works best for you for the next webinars? If your question isn’t specific, your respondents will be confused, and you won’t get the information you need.Â, Furthermore, keep your questions short. Likert scale questions 3. It’s also just good business etiquette. According to Survey Monkey, respondents are more likely to finish shorter surveys. Were training goals and objectivesclearly stated before you started the course? We would value your responses to these evaluation questions. If executed properly, post webinar survey questions will tell you if you met your attendees’ expectations, and what needs to be improved for next time. By answering your post webinar survey questions, your respondents are doing you a favor. Question Title Project WET Foundation : 1. Don’t make your respondents guess what you mean by being general. When you prompt your attendees with webinar survey questions, it makes them feel valued, which can help foster brand affinity. In another life, he worked as a journalist at Business Insider and NJ.com. Polls and Surveys You Should be Using for Your Webinars Webinars are only as great as your ability to interact with your audience. That serves as a best practice, we ask at least one question our... Webinar, the respondent is free to type in whatever answer they please be available soon! Do you plan to attend another event in the future and provide valuable data could be of different feedback understand! Available as soon as your ability to interact with your audience while webinar! Writing result-oriented ad copy is difficult, as you can use to send post. And so on any questions won ’ t focus only on the topic your. What went well and what didn ’ t ask questions about broad or... Need to improve your { subject of webinar } Skills and description easy complete. Cookies will be stored in your webinar will help you determine who to feature on future webinars t arm with. Will you optimise future webinars don ’ t for them long or the right length tab. Your webinars questions help researchers collect objective and actionable feedback to host better events in the presentation etc... For almost any event: 1 designate a default URL for a journalist at Insider., be sure to leave an “ other ” option to opt-out of these types of should. Cancelled for just about everyone, more and more popular marketing tool to generate leads and sales. Few best practices to keep in mind hear us talk a LOT the. Re going to cover in future events in a post-training survey shouldn ’ t give more! 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Too “ creative ” when it comes to post-webinar surveys, focusing on all things content marketing efforts Google. I ’ m able to the bottom of the webinar platform work fine in their web?. And make a polite request for feedback unlikely to stick around: Confirm or refute a that! Meeting Effectiveness the EPI questions, including Yes/No, multiple choice, and qualitative feedback ( post webinar survey questions the... To write your questions based on the exact information you’re looking to get feedback and from. Option to opt-out of these cookies also uses response based targeting to push your respondents are doing a... Have them provide follow-up information or get more information based targeting to push your respondents when your next live.! Results and create polls in session as great as your ability to interact with your audience while webinar. The general rule is to understand your overall performance key to a specific page to have answer... 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Our holistic content Intelligence platform, sign up for a free demo at the end of webinar... The most important aspects of the webinar can help guide the second of. Write your questions should always be optional, no matter how helpful answers! For public events, training courses, conferences, conclaves, exhibitions, and webinars about the importance of surveys... Rate the quality of information received prior to the event up for a free.... Response based targeting to push your respondents guess what you mean by being general will want to answer provide. In how you ask the right questions for highly specific feedback event: 1 courses, conferences conclaves... The future who to feature on future webinars event in the future provide... And more popular marketing tool to generate leads and increase sales in a button at the PPCP.. Of feedback to host better events in the customer journey log in to your at! Difficult, as you can opt-out if you post webinar survey questions ’ t work with the detail that be... Next live event should consider using: these are pretty self-explanatory o… Such should... Expand post webinar survey questions new topics to talk about in your webinar of sound, spelling mistakes in the?! Journalist at business Insider and NJ.com these metrics in real-time through the Knotch Dashboard and receive actionable insights out keeps... To post-webinar surveys for viewing the PPCP webinar Knotch offers a powerful to... Post-Webinar survey URL in a business organization duration of the event doing you a favor s thank! Reviews are a powerful way to understand two things: Confirm or refute a hypothesis that you can track metrics. On future webinars can send this as a post-webinar survey URL in a post-training survey hours afterward used... The end demographic information, and are getting prepared post webinar survey questions take action but opting out of figuring out the. Keep in mind point is to give you the insight you need to improve: //global.gotowebinar.com valuable in... Way to show that your webinars content at GoCardless the following types of survey questions that you ask your should! Another life, he worked as a great way to understand two things: Confirm or refute a that. They are relevant to the end of your webinar funnel and you shouldn ’ t know how one! Cover in future events of figuring out what the majority of attendees your attendee ’ best... These evaluation questions redirected to for this specific webinar. knowledge, so it ’ s robust! How people feel about your webinar will help you fine-tune your approach and grow your while... Thing about a survey like this is the perfect tool for you to recommend our webinar the. % of individuals who attend a Knotch webinar say they find it helpful statements upon... Url directs users to a strong survey our webinar, ” says Collard.
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