Search for a dog walker. Wag! Trust and Safety Community guidelines Wag! is a great way to earn money. What a scam. There doesn’t appear to be an option to refer new Wag walkers though, so the referral code is strictly for referring new Wag customers. Sooo, that being said, Rover “pays” better than Wag!, we really rely on tips overall. Tail Wag Walkers. is an American pet care company that offers a technology platform to enable on-demand and scheduled dog walking, training, and other petcare services through a mobile application. puts safety first. In sight of this, we kindly ask that you consider removing this review. These guidelines help ensure the best possible experience for all those using the platform, including pets! Do you know of any company that has such a poor customer service that they would put a customer through all of this for $17 after being a loyal customer for years and years?! This is what my clients did. All reviews are the honest reviews of the people that write them. Neither Wag! Sara contacted the dog walker, who told her that Winnie was home safe. Wag! is. Meet your sitter for free before you make a dog walking booking. Building your business with Wag! You can expect to pay around $50 more for a rollator than a walker. walks should not be a guessing game. We encourage you to read them. Los Angeles, CA - September 10, 2018 - Wag!, the on-demand dog walking and boarding app, announced the appointment of an advisory board comprised of leading veterinarians, trainers and a law enforcement official to further ensure the safety and well-being of its community of dogs, dog walkers and pet parents. We are currently showing a past-due balance on your account. The Company does not take ownership. About Wag! Today (Thanksgiving) I had booked over a week ago and had a confirmed pet sitter. This is where Wag! If they were responsible for humans CPS would have shut them down. Never again!! After speaking with Wag’s customer service, the walker found out that the account was apparently flagged as fraudulent and there was no credit card on file. that someone was going to show up and hadn’t had service where we were camping? My daughter used this company to dog sitter our dog last week and the sitter allowed her to runaway. According to its website, Wag! I've never entered credit card info or booked a service. And sometimes the platform matters, too. Los Angeles, CA - September 10, 2018 - Wag!, the on-demand dog walking and boarding app, announced the appointment of an advisory board comprised of leading veterinarians, trainers and a law enforcement official to further ensure the safety and well-being of its community of dogs, dog walkers and pet parents. Would you like to receive Shamontiel’s Weekly Newsletter via MailChimp? ~ Five must-ask questions before dogsitting someone’s home”. Whether you’re looking for daily walks, planning a trip, stuck at work, or just want your best friend to have some company - any day, anytime pet care is available through the app. Hi Amanda! Pet Parents and Pet Caregivers trust Wag! The major difference between Barkly and other dog walking services is that they are commission-free, so walkers keep 100% of their earnings. Although it is rare that I complete walks from new homes — mainly because I’ve built up a regular rotation — I’ve also walked, dogsat and/or boarded 75 different dogs. Guys- you do not understand how absolutely disgusting and filthy my house was left. Many people have repeatedly commented that some walkers / sitters are not as responsible as they should be, and/or are not very experienced with dogs. Rollators are generally more expensive than walkers. Find local dog walkers who are vetted, dependable and pass vigorous training. Better to find a good walker and pay them without involving a business like this that clearly does not care about the safety or wellbeing of your pet! Your dog walker can stop by as many times as you need—on whatever days you need them. This is crazy, Hi Larry, this does not sound right! Choose from a range of experienced dog walkers nearby. dog walkers, beware of scammers ~ What independent contractors need to be aware of with the Wag! This does not sound right! I am a former walker for Wag I am a former walker for Wag. nor Rover provide benefits for walkers, besides advertising profiles for walkers … Wag's website says, "We thoroughly vet and test all our walkers on dog-handling experience to ensure you get top-quality people you can trust." They can see I haven't used the service in months and are refusing to refund me for a premium service, that I do even remember signing up for. Get to know your walker first and then put a few as a preferred walker that way you know who comes to your home. Wag says its walkers are bonded and insured and promises they’re experienced dog walkers. dogs: Everyone has to start somewhere, including dog owners. dog walkers, beware of scammers ~ What independent contractors need to be aware of with the Wag! We have an entire dedicated customer success department ready to assist with any issues you may be having. Supporting Local Animal Shelters One Pup at a Time. It does take some time to build up a steady stream of clients as there are more walkers available than clients so lots of walkers are on the app trying to compete for the same walks. If the dog seems to distance himself from another person in the home, that speaks volumes. to ensure a safe platform; from walks to sittings and boardings, to veterinary chats and training, Wag! Walker credentials Email: Password: Having trouble? is the #1 app for pet parents -- offering 5-star dog walking, pet sitting, vet care, and training services nationwide. We apologize that you are having issues with the app functionality. Cant even review a walker than cancels last minute and leaves a pet in distress. the service is complete trash, it pays its workers next to nothing one paycheck I received was for $3!!!. This is a situation that can easily happen to any walker, whether a veteran walker or a newer walker who is still trying to build up a clientele. Find information for dog owners and dog walkers. Recommended Read: “My heavy-hearted love for senior dogs ~ You can teach an old dog new tricks — when it depends on survival”. She drank multiple bottles of wine and then projectile vomited ALL OVER MY ENTIRE UPSTAIRS. Sara contacted the dog walker, who told her that Winnie was home safe. SCAM! walker. Hallway, foyer, floors, walls, doors, baseboards, etc all covered with vomit. To contact a customer service agent, please visit the help section in the app, they will be happy to assist with any issue you are having with payment. It’s a nuisance to see photographs that show more of the dog owner than the actual dog; it’s also unhelpful regardless of how cute the photograph may be. The most common reason we see for the app not functioning is low cellular signal. Wag! Please email us at email@example.com so we can look into this further for you. Four-wheel walker. Wag! Cities. Additionally, I have worked with a few dogs that were described as puppies but were clearly adult dogs — one of which I boarded and didn’t find out until the dog arrived in front of my door. If you would like to discuss your situation further, please send an email to firstname.lastname@example.org, Hi there! Today I got the following text:"This is Alexandra from Wag Dog Walking Finance. Of course, this is a generalization and you should discuss cost versus features with the salesperson and your family. Wag! I have multiple pets, cats and dogs so I would rather have someone come to my home instead of boarding them. Helpful Resources; Help center. is the #1 app for pet parents -- offering 5-star dog walking, pet sitting, vet care, and training services nationwide. Thanks so much for the kind review. 6. This message was sent in error, You have no past due balance with Wag!. is a dog walking service, similar to Uber for dog walking! Chances are if someone has a dog in this building, store employees have seen that dog owner come in and out at least a few times a week. I recommend! Hi, I'm Rachel and I am a dog lover. Flat out unaccountable and irresponsible while they hide the fact walkers are not doing their job. Wag! Please email email@example.com. This, combined with the inability to select and/or communicate directly with your dog care provider, is a big con for Wag! I have used them for over 150 walks and they do not value their customers. There was a Greyhound (who I love) who was described in the app as a Puggle. Plus she allowed her dog to walk in her vomit and track through house. But right after the call, they received a Wag! But if you see a completely different dog in the app from the one in the home, cancel that walk immediately. dog walking app promises to put your pets in the hands of the best walkers, but comes up way short and then dangles Olivia Munn as a shiny object to quiet upset owners. Wag is a good option for any dog owner who needs a little extra help with dog walks or supervision. Walkers don’t show up after booking walks. Only the latest review will count in the company's TrustScore, Hi there, we sincerely apologize for the text message you received. Additionally, we also have the help center located in the app that provides many basic troubleshooting tips and other assistance. If you would like to provide more information on the specifics of what happened, we would be more than happy to assist. We encourage, everyone to leave honest reviews this sometimes includes taking the good, with the not so good. Anytime you see a dog with no previous notes, understand that you will be dealing with someone’s dog and an owner for the first time. We are an app based dog walking company in the United States and do not sell any physical products or food. I’ve been to a dog owner’s home who had a Rover lock on the door but all complaints from Wag! Unfortunately, Rover dog sitters and boarders cannot see the previous sitters/walkers/boarders’ notes. The Company does not take ownership. The couple subscribed to Wag!, a dog-walking app where pet owners can tap walkers to take their dogs out. would do what it promised to do and show up for the time I scheduled the following morning, but no such luck. Did I mention how unprofessional/cheap the app is? ~ Five must-ask questions before dogsitting someone’s home, Here’s How Indoor Plants Keep You Healthy — and How You Can Return the Favor, Work Brain and how to Take Advantage of It, Here’s the Latest Time You Can Drink Coffee And Still Get a Good Night’s Sleep, According to…, To Relax, or Not to Relax… You Make the Choice, Beat Sedentary Habits: Six Quick Ways to Start Feeling Better, Now. Book with our dog walking app or meet a dog walking professional first. Some dog walkers will take many dogs for a walk at once, while others will only take a single dog. But when the walker arrived at the dog owner’s address, it turned out to be a property address with no house number on it. When Wag! Thanks so much for your review, please send an email to feedback@wagwalking,com, and we'll look into this for you. If you have trouble grasping with your fingers — due to arthritis, other joint pains or nerve problems in … My guess is that Wag isn’t having any trouble finding people that like walking pups, so their goal is probably to get more customers actually using the app. Please make sure to answer ALL questions in order to get approved to join! Whether you’re looking for daily walks, planning a trip, stuck at work, or just want your best friend to have some company - any day, anytime pet care is available through the app. If you immediately feel weird about the location, maybe stop inside of the store first to talk to the cashier or other workers. And they chose that time to tell me that there was no one available after I was two hours away from home and my dogs were going to go 9-10 hours without being able to go outside to potty. Bonus—you’ll get plenty of exercise. Whether you’re looking for daily walks, planning a trip, stuck at work, or just want your best friend to have… Instead of rushing home at lunch, book a dog walker to give your dog a 30-minute dog walk. This ensures it’s a perfect match. If you’re a veteran Wag walker, chances are pretty high that you already know about the Zelle and CashApp Wag scam in which a fake dog owner sets up a walk, cancels it and then calls you as a Wag rep to ask about your checking account information. Customer service rep Cassidy is the reason for the 1 Star. I have had nothing but good experiences as a Wag walker. is the #1 app for pet parents -- offering 5-star dog walking, pet sitting, vet care, and training services nationwide. Some Wag! Shamontiel is a dog lover to her core: 436 completed walks with 76 dogs, eight dog-housesittings and four dog boardings at the time of this publication. Book a scheduled or on-demand dog walk today with a local walker near you. I did 2 walks in one day. At 11:15am o got a text message saying “Ashley” had to cancel and they were attempting to match another person. Based on pics Wag! This is why I went with Rover years ago, Order got delivered it was a very small portion did not fill , very very dry , hardly any chicken and too spicy. A “neighbor” was going to tell the walker where to find the dog. Customer service and supervisors seem less than interested in making this a priority even though it has happened now for weeks. On sites like Rover, where a meet-and-greet is involved, there’s still the matter of going into a stranger’s home to meet an unfamiliar dog. app”. I ended up filing a dispute with my cc company (bc it’s the principal of it ♀️) and I won. To help ensure a safe platform, we rely on each community member to abide by Wag!’s guidelines that can be found in the Community Guidelines as well as our Pet Care Provider User Agreement. Every walker has passed an enhanced background check, all services are insured, and support is available 24/7. I was trying to get a walker for 7 hours on their app. app. app. I literally never had the opportunity to even use this service since it doesn't collect payment from me, my girlfriend, or anyone else in my family's credit cards. This walker provides balance support like a four-wheel walker, but it is lighter weight and more maneuverable. Hey guys! Staying Safe; Contacting the Pet Parent; Safety Videos; Beware of Scams; Community Guidelines; Additional Questions. When asked to close my account and get a refund for the money left in a pre-paid account they also said no. I messaged them 3 days ago and never heard back. Get matched with a local, certified, background checked dog walker. Pay attention to your surroundings near business addresses: While a business address may seem safer than a quiet, residential street where someone can jump out of the bushes without anyone noticing, business addresses are also in heavy traffic areas. I put our gate code in the app for the walkers and told them where to find the leashes. If you love dogs, have been entrusted to care for someone's dog, have been a dog owner yourself, and are responsible, professional, and … Well, the hour I have it booked for came and went and no one showed. Hey there, we are sorry to hear you had a less than pleasant experience. Find information for dog owners and dog walkers. According to customers, Wag has refused to offer refunds in the past, even if your dog was not successfully walked, because the walkers must be paid for their time. platform. 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